When you register with betjaly, you provide certain information. This page clearly explains how that information is used, where it goes, and how it is kept secure.
Betjaly's Core Data Protection Principles at a Glance
Every interaction you have with Betjaly is encrypted using SSL/TLS technology. Your password, payment details, and personal data are always transmitted through secure channels.
Betjaly does not sell your personal data to advertisers or third parties. Data is only used to a limited extent for operating our services and meeting legal obligations.
Your data is stored on internationally compliant servers that undergo regular security audits. Access is strictly controlled — only authorised Betjaly staff can view your information when necessary.
You can unsubscribe from marketing emails, update your cookie preferences, or request deletion of your data at any time. Your privacy is in your hands.
Betjaly only collects information that is necessary to operate its services. We do not ask for data we don't need, and we only retain what is required for you to use our platform.
Most platforms write their privacy policies in complex legal English that's hard to follow. Betjaly has written this one in plain, straightforward language — so you can actually understand it.
Betjaly respects your privacy. This document explains what information we collect, why we collect it, and how it is protected. By using Betjaly's services, you are deemed to have consented to this policy.
This privacy policy applies to all users of the Betjaly platform — whether you are simply browsing the site or a registered member. It takes effect from the moment you visit betjaly.com.
Betjaly believes in being transparent about how user data is stored. This document has been written in plain, accessible language — keeping complex legal terminology to a minimum. However, in the event of any legal dispute, the English version shall take precedence.
Betjaly will never sell your information to third parties. This isn't just a statement — it's a core part of how we do business.
Betjaly collects information in several ways. Below is a breakdown of three types of data collected.
1. Information You Provide Directly
2. Automatically Collected Information
3. Transaction Information
Betjaly uses the data it collects for specific purposes. Below is a detailed breakdown of what information is used for and why.
| Purpose | What Information Is Used | Legal Basis |
|---|---|---|
| Account Management | Name, email address, phone number | Contractual Requirements |
| Identity Verification (KYC) | National ID and date of birth. | Legal Obligations |
| Payment Processing | Mobile number, transaction details | Contractual Requirements |
| Fraud Prevention | IP, Device & Transaction Patterns | Legitimate Interest |
| Customer Support | All Account Information | Contractual Requirements |
| Marketing (Optional) | Email, phone number | Your Consent |
At any time, click the "Unsubscribe" link at the bottom of any email or write to us at support@betjaly.com. Please note that opting out of marketing does not stop essential service-related emails.
Betjaly does not sell your data. However, limited information may be shared with trusted partners as necessary to operate the service.
Outside of the cases mentioned above, Betjaly does not share your information with any third party. All partner agreements include strict data confidentiality clauses.
The Betjaly website uses cookies. Cookies are small text files stored in your browser that help improve the functionality of the site.
You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain parts of the site.
Betjaly protects your data with multiple layers of security — safeguarded from both technical and administrative angles.
In the event of a security incident that puts your data at risk, Betjaly will notify affected users within 72 hours and take all necessary steps to address the situation.
As a Betjaly user, you have a number of rights regarding your own personal data. These are set out in detail below.
To exercise any of these rights, email us at support@betjaly.com. Betjaly will respond within 30 days.
Betjaly does not retain data longer than necessary. Different types of information have different retention periods.
Betjaly's services are not intended for anyone under the age of 18. We do not knowingly collect information from minors or provide services to them.
If there is any reason to believe that a minor's information has been collected inadvertently, parents or guardians may contact support@betjaly.com and Betjaly will arrange for that information to be deleted.
If you believe your child is using betjaly, contact us immediately via live chat or email. betjaly will act promptly.
Betjaly may update this privacy policy when necessary. Registered members will be notified by email of any significant changes.
The "Last Updated" date at the top of this page indicates when the policy was last changed. Continued use of Betjaly after any changes are made constitutes acceptance of the updated policy.
For any questions, concerns, or complaints regarding the privacy policy, please get in touch with betjaly.
Any privacy complaint submitted to Betjaly will be investigated and resolved within 30 days. This privacy policy was last updated on 1 January 2026.
Using any online service today means sharing some personal information — that's just the reality. But it's worth asking: where does that data go, who can see it, and how safe is it? betjaly considers these smart questions to ask. That's why betjaly's privacy policy is written in plain language so you can actually understand it.
To register with betjaly, you need to provide your name, mobile number, and date of birth. The date of birth is required for age verification — to ensure the service is not accessible to anyone under 18. This is both a legal requirement and an ethical responsibility, and betjaly makes no exceptions.
A mobile banking number is required to process payments. This information is used solely to complete the transaction — betjaly does not share it elsewhere. However, bKash and Nagad have their own privacy policies, and their terms apply when transacting through their platforms. This is outside betjaly's control.
Many users wonder about the KYC process — why is a photo of your national ID required? The straightforward answer is international anti-money laundering law. For significant financial transactions, service providers are required to verify a customer's identity. This is not betjaly's own rule — it is a requirement under international financial regulations. That said, betjaly commits to storing this information with the highest level of security.
There's a common misconception that cookies automatically mean a privacy violation. In reality, cookies are a technical tool that helps the site remember your preferences. Apart from essential cookies, all others on betjaly can be disabled — through your browser settings or the cookie banner on the page.
To be clear — Betjaly analyses browsing behaviour, but not to target you personally. This analysis helps us understand which parts of the site are working well and where improvements are needed. Aggregated, anonymised data is used far more than any individually identifiable information.
Betjaly believes you should have control over your own data. That's why we provide data portability and the right to erasure. If you close your account and request deletion, all data that is not required to be retained under legal obligations will be removed. Financial transaction records, however, must be kept for a legally defined period.
Awareness of data protection in online services across Bangladesh is still growing. betjaly aims to set a standard in this space — writing policies in plain language, making user rights clear, and following international norms for data protection. If you have any questions about this policy, we're always ready to help.
One final thought — every piece of information you share with Betjaly is an act of trust. Protecting that trust is Betjaly's highest responsibility.
Frequently Asked Questions About Using betjaly